We are pleased that you are visiting our website and thank you for your interest in our hotels. The protection of personal data is important to us. Therefore, the processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall be in line with applicable European and national law.
If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
You can of course revoke your declaration(s) of consent at any time with effect for the future. To do so, please contact the person responsible. You will find the contact details at the bottom of this privacy policy.
In the following, Clipper Boardinghouse GmbH & Co. KG (hereinafter referred to as "we", "us", etc.) would like to inform the public about the type, scope and purpose of the personal data processed by it. Furthermore, data subjects are informed of the rights to which they are entitled by means of this data protection declaration.
DEFINITION OF TERMS
Our data protection declaration is based on the terminology used by the European Directive and Regulation-maker when adopting the EU General Data Protection Regulation (hereinafter referred to as: "GDPR"). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use the following terms, among others, in this data protection declaration and on our website:
Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject" or "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.
Profiling is any automated processing of personal data consisting in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
Pseudonymisation means the processing of personal data in such a way that the personal data can no longer be related to a specific data subject without additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.
Consent means any freely given specific and informed indication of the data subject's wishes, in the form of a statement or other unambiguous affirmative act, by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
RIGHTS OF THE DATA SUBJECT
Right to confirmation: Every data subject has the right to obtain from the controller confirmation as to whether personal data relating to him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact the controller.
Right of access: Any person concerned by the processing of personal data has the right to obtain from the controller, at any time and free of charge, information about the personal data relating to him or her that are stored and a copy of that information. Furthermore, the European Directive and Regulation has granted the data subject access to the following information:
The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in relation to the transfer. If a data subject wishes to exercise this right of access, he or she may contact the controller at any time.
Right of rectification: Any person concerned by the processing of personal data has the right to obtain the rectification without delay of inaccurate personal data relating to him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact the controller.
Right to erasure (right to be forgotten): Any person concerned by the processing of personal data has the right to obtain from the controller the erasure without delay of personal data relating to him or her, where one of the following grounds applies and insofar as the processing is not necessary:
If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by us, he or she may, at any time, contact the controller. The data subject's request for erasure will then be complied with immediately.
If the personal data have been made public by us and our company as a controller is obliged to erase the personal data pursuant to Article 17 (1) of the Data Protection Regulation, we shall implement reasonable measures, including technical measures, taking into account the available technology and the cost of implementation, in order to inform other data controllers which process the published personal data that the data subject has requested from those other data controllers to erase all links to or copies or replications of the personal data, unless the processing is necessary. The controller will then arrange the necessary in individual cases.
Right to restriction of processing: any person concerned by the processing of personal data has the right to obtain from the controller the restriction of processing where one of the following conditions is met:
The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defence of legal claims.
The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by us, he or she may, at any time, contact the controller. The restriction of processing will then be arranged immediately.
Right to data portability: Every person affected by the processing of personal data has the right to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data were provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.
In order to assert the right to data portability, the data subject may at any time contact the controller.
Right to object: Any person affected by the processing of personal data has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Article 6(1)(e) DSGVO or Article 6(1)(f) DSGVO. This also applies to profiling based on these provisions.
We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.
If we process personal data for the purpose of direct marketing, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to us to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by us for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest. In order to exercise the right to object, the data subject may directly contact the controller. The data subject is also free to exercise his or her right to object by means of automated procedures using technical specifications in the context of the use of information society services, notwithstanding Directive 2002/58/EC.
Automated decisions on a case-by-case basis, including profiling: Every data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, where the decision:
Is not necessary for the conclusion or performance of a contract between the data subject and the controller; or
Permitted by Union or Member State legislation to which the controller is subject, and that legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or
With the express consent of the data subject.
If the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or if it is made with the data subject's explicit consent, we shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, including at least the right to obtain the data subject's involvement on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact the controller.
Right to withdraw consent under data protection law: Any person concerned by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise his or her right to withdraw consent, he or she may contact the controller at any time.
Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation. A list of the Land data protection commissioners and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
If, in the course of our processing, we disclose data to other persons and companies (order processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, is required pursuant to Art. 6 para. 1 lit. b DSGVO is necessary for the performance of a contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.
ROUTINE DELETION AND
BLOCKING OF PERSONAL DATA
The controller shall process (in this sense also: store) personal data of the data subject only for the period of time necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or other legislator in laws or regulations to which the controller is subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data shall be routinely blocked or deleted in accordance with the statutory provisions.
DATA PROTECTION IN APPLICATIONS
AND IN THE APPLICATION PROCEDURE
The controller collects and processes the personal data of applicants for the purpose of managing the application procedure. The processing may also be carried out electronically. This is in particular the case when an applicant submits relevant application documents to the controller by electronic means, for example by e-mail. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted six months after the notification of the rejection decision, provided that no other legitimate interests of the controller conflict with such deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).
We take numerous technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorised disclosure or access.
Nevertheless, Internet-based data transmissions, for example, can always have security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
For security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in the browser line.
If encryption is activated, the data you transmit to us cannot be read by third parties.
Our website collects a series of general data and information with each call-up of the website by a data subject or an automated system. This general data and information is stored in the log files of the server. The following can be collected:
the browser types and versions used
the operating system used by the accessing system
the website from which an accessing system arrives at our website (so-called referrer)
the sub-websites which are accessed via an accessing system on our website
the date and time of an access to the website
a web protocol address (IP address)
the Internet service provider of the accessing system
other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
When using these general data and information, we do not draw any conclusions about the data subject. This information is rather required in order to:
This data is not merged with other data sources.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be collected.
If you contact us by e-mail, telephone or fax, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
The data subject has the possibility to register on the website of the controller for a data transmission via forms by providing personal data. The personal data transmitted to the data controller is indicated in the respective input mask used for the entries. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for its own purposes. Data transmission from forms is always encrypted.
The controller may arrange for the data to be transferred to one or more processors (for example, a parcel service provider), who will also use the personal data exclusively for an internal use attributable to the controller.
The data transmission on the controller's website also saves the IP address assigned by the internet service provider (ISP) of the data subject, the date as well as the time of the transmission. The storage of this data takes place against the background that only in this way can the misuse of the services offered be prevented and, if necessary, this data enables criminal offences and copyright infringements that have been committed to be clarified. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data is not disclosed to third parties unless there is a legal obligation to disclose it or the disclosure serves criminal or legal prosecution purposes.
The entries of the data subject under voluntary provision of personal data serve the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to these users.
The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
This website contains links to other websites (so-called external links).
As the provider, we are responsible for our own content in accordance with the applicable European and national legal provisions. Links to content provided by other providers are to be distinguished from this own content. We have no influence on whether the operators of other websites comply with the applicable European and national legal provisions. Please refer to the data protection declarations provided on the respective website for more information.
In order to make our website user-friendly for you and to optimally adapt it to your needs, we use cookies. Cookies are small text files that are sent to your browser by a web server as soon as you visit a website and are stored locally on your end device (PC, notebook, tablet, smartphone, etc.).
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific web browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other web browsers that contain other cookies. A specific web browser can be recognised and identified via the unique cookie ID. This information is used to automatically recognise you when you visit the website again with the same terminal device and to facilitate your navigation.
You can also consent to or refuse cookies - including for web tracking - via your web browser settings. You can configure your browser in such a way that the acceptance of cookies is refused in principle or you are informed in advance if a cookie is to be stored. In this case, however, the functionality of the website may be impaired (for example, when placing orders). Your browser also offers a function to delete cookies (for example via "Delete browser data"). This is possible in all common web browsers. You can find more information on this in the operating instructions or also in the settings of your browser.
First-party cookies: First-party cookies refer to permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word "party" refers to the domain from which the cookie originates. In contrast to third-party cookies, first-party cookies usually originate from the website operator itself. They are therefore not accessible by browsers across domains. For example, website A issues a cookie A, which is not recognised by website B, but can only be recognised by website A again. In this way, data cannot be passed on to third parties.
Third-party cookies: With a third-party cookie, the cookie is set and collected by a third party. These cookies are mostly used by advertisers who use the cookies to collect information about the website visitor via their advertising placements on other websites. These are data records that are stored in the user's web browser when he visits a page with advertising. If he visits a page with advertising from the same provider again, he will be recognised.
For online room reservations we use the service OnePageBooking of HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin. By clicking on the button "Check availability" a browser window will open which will redirect you to the website of OnePageBooking.
If you would like to book a room with us, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your booking. Mandatory data required for the processing of the contract are marked separately, other data are voluntary. The data is entered in an input mask and transmitted to us and stored.
Data is also passed on to the corresponding payment service providers. Data is only passed on to third parties if it is necessary for the purpose of processing the contract or for billing purposes or for collecting the payment, or if you have expressly consented to this. In this respect, we only pass on the data required in each case. The data recipients are: the respective delivery/shipping company (forwarding of name and address), collection companies, insofar as the payment must be collected (forwarding of name, address, order details), payment institutions for the purpose of collecting debts, insofar as you have selected direct debit as the payment method, as well as payment service providers - depending on the selection of the payment method.
The legal basis is Art. 6 para. 1 lit. b DSGVO. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO. There is an order processing agreement between us and HotelNetSolutions GmbH.
The mandatory data collected is necessary for the fulfilment of the contract with the user (for the purpose of providing the goods or service and confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking, if necessary to check creditworthiness or to recover a debt and for the purpose of technical administration of the websites. The voluntary data is used to prevent misuse and, if necessary, to investigate criminal offences.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after 6 years, i.e. your data is only used to comply with legal obligations. If a continuing obligation exists between us and the user, we store the data for the entire duration of the contract and for 10 years thereafter (see above). With regard to data provided voluntarily, we will delete the data upon expiry of 6 years after execution of the contract, provided that no further contract is concluded with the user during this period; in this case, the data will be deleted upon expiry of 6 years after execution of the last contract.
If the data is required for the performance of a contract or for the performance of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the person responsible. With regard to the voluntary data, you can declare your revocation to the person responsible at any time. In this case, the voluntary data will be deleted immediately.
Information on the data protection of HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/
We use the vBooking service of HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin for online orders of vouchers. By clicking on the corresponding button, a browser window will open which will redirect you to the vBooking website.
If you order vouchers from us, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. Mandatory data required for the processing of the contract are marked separately, other data are voluntary. The data is entered into an input mask and transmitted to us and stored.
At the time the booking or enquiry is sent, the user's IP address, the date and time of registration, browser information and the address of the website visited are stored in addition to their details.
Data is also passed on to the relevant payment service providers. Data is only passed on to third parties if it is necessary for the purpose of processing the contract or for billing purposes or to collect payment, or if you have expressly consented to this. In this respect, we only pass on the data required in each case. The data recipients are: the respective delivery/shipping company (forwarding of name and address), collection companies, insofar as the payment must be collected (forwarding of name, address, order details), payment institutions for the purpose of collecting debts, insofar as you have selected direct debit as the payment method, as well as payment service providers - depending on the selection of the payment method.
The legal basis is Art. 6 para. 1 lit. b DSGVO. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO. There is an order processing agreement between us and HotelNetSolutions GmbH.
The mandatory data collected is necessary for the fulfilment of the contract with the user (for the purpose of providing the goods or service and confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking, if necessary to check creditworthiness or to recover a debt and for the purpose of technical administration of the websites. The voluntary data is used to prevent misuse and, if necessary, to investigate criminal offences.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after 6 years, i.e. your data is only used to comply with legal obligations. If a continuing obligation exists between us and the user, we store the data for the entire duration of the contract and for 10 years thereafter (see above). With regard to data provided voluntarily, we will delete the data upon expiry of 6 years after execution of the contract, provided that no further contract is concluded with the user during this period; in this case, the data will be deleted upon expiry of 6 years after execution of the last contract.
If the data is required for the performance of a contract or for the performance of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the person responsible. With regard to the voluntary data, you can declare your revocation to the person responsible at any time. In this case, the voluntary data will be deleted immediately.
Information on the data protection of HotelNetSolutions GmbH can be found here: https://hotelnetsolutions.de/Datenschutz/
We use AWS CloudFront to properly deliver the content on our website. AWS CloudFront is a service of Amazon Web Services, Inc. Box 81226, Seattle, WA 98108-1226, USA which acts as a Content Delivery Network (CDN) on our website.
A CDN helps to provide content of our online offer, in particular files such as graphics or scripts, more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to servers of Amazon Web Services, Inc., whereby your IP address and, if applicable, browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain the security and functionality of AWS CloudFront.
The legal basis for the aforementioned data processing as well as the use of the Content Delivery Network is based on our legitimate interests pursuant to Art. 6 (1) lit f DSGVO, i.e. interest in a secure and efficient provision as well as the optimisation of our online offer.
The specific storage period of the processed data cannot be influenced by us, but is determined by Amazon Web Services, Inc.
Further information on AWS and data protection can be found at
https://aws.amazon.com/de/compliance/gdpr-center/ and at
https://aws.amazon.com/de/privacy/
On our website we use a so-called Content Delivery Network ("CDN") of the technology service provider Cloudflare Inc, 101 Townsend St. San Francisco, CA 94107, USA ("Cloudflare"). A content delivery network is an online service that is used in particular to deliver large media files (such as graphics, page content or scripts) through a network of regionally distributed servers connected via the Internet. The use of Cloudflare's Content Delivery Network helps us to optimise the loading speeds of our website.
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a secure and efficient provision, as well as improvement of the stability and functionality of our website.
For more information, please see Cloudflare's privacy policy at:
https://www.cloudflare.com/privacypolicy/
And at: https://blog.cloudflare.com/what-cloudflare-logs/
To improve our online booking process and to personalise and optimise our interaction with you, we use the services of Hotelchamp B.V., Johan Huizingalaan 763, 1066 VH Amsterdam, Holland, a professional provider of online software and services.
In providing this service, Hotelchamp may process some of your personal data on our behalf. We and Hotelchamp may process data such as your email address, IP address and browser fingerprint in combination with your booking data and other interactions on our website in order to prepare content and offers that we think may be relevant and appealing to you.
The legal basis is our legitimate interest according to Art. 6 (1) lit f DSGVO, i.e. interest in a secure and efficient provision as well as the optimisation of our online booking process.
We have concluded an order processing contract with Hotelchamp. In this contract, we oblige Hotelchamp to protect our customers' data and not to pass it on to third parties.
Further information can be found in the privacy policy of Hotelchamp at:
https://www.hotelchamp.com/privacy-policy
This website uses a cookie from the service provider THE HOTELS NETWORK, S.L., Av. Diagonal, 439, 3º-1ª, 08036 Barcelona, Spain. This cookie is formed in the form of a hexadecimal character set and has the purpose of being able to identify users with a unique ID. The cookie is used to identify users the next time they visit the hotel's website on the network. It also allows the user experience to be personalised.
The legal basis for the processing of this personal data is your consent and therefore Art. 6 para. 1 lit. a DSGVO.
Further information can be found on the website and in the privacy policy of The Hotels Network:
https://www.thehotelsnetwork.com/de/
https://www.thehotelsnetwork.com/de/privacy-policy
We use the Sentry service of Functional Software Inc., 132 Hawthorne Street, San Francisco, California 94107, USA, to improve the technical stability of our service by monitoring system stability and identifying code errors. Sentry serves these purposes alone and does not evaluate data for advertising purposes. User data, such as details of the device or the time of the error, are collected anonymously and are not used in a personalised manner and are subsequently deleted.
The legal basis for the use of Sentry is a legitimate interest according to Art. 6 para. 1 p. 1 f DSGVO. Our legitimate interest is the user-friendly design of our offers.
You can find more information on this in Sentry's privacy policy: https://sentry.io/privacy/
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
1. scope of processing
Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.
We use the function 'anonymizeIP' (so-called IP masking): Due to the activation of IP anonymisation on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your visit to the website, the following data is collected, among other things:
the pages you visit, your "click path".
Achievement of "website goals" (conversions, e.g. newsletter sign-ups, downloads, purchases)
Your user behaviour (e.g. clicks, dwell time, bounce rates)
Your approximate location (region)
Your IP address (in abbreviated form)
Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
your internet service provider
the referrer URL (via which website/advertising medium you came to this website)
2. purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous [NOT USER ID]) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website [OPTIONAL] and the success of our marketing campaigns.
Recipient 3.
The recipient of the data is
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
as a processor. We have concluded an order processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.
4. transmission to third countries
A transfer of data to the USA cannot be ruled out.
5. storage period
The data sent by us and linked to cookies will be automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by
a. not giving your consent to the setting of the cookie or
b. downloading and installing the browser add-on to deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=de.
You can also prevent the storage of cookies by configuring your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in limited functionality on this and other websites.
6 Legal basis and possibility of revocation
for this data processing is your consent, Art.6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future by calling up the cookie settings and changing your selection there.
You can find more information on the terms of use of Google Analytics and on data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.
GSTATIC
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Gstatic) is reloaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Gstatic.
The legal basis for the use of this web service is your consent in accordance with Art. 6 para. 1 lit. a DSGVO.
You can prevent the collection and processing of your data by Gstatic by refusing to give your consent when entering the website, by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
You can find more information on the terms of use of Google Analytics and on data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.
We use Google Tag Manager on our website. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.
For more information on Google Tag Manager and Google's privacy policy, please see the following link:
https://policies.google.com/privacy
Our website uses conversion tracking from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Advertising sets a cookie on your computer if you have accessed our website via a Microsoft Advertising ad. In this way, Microsoft Advertising and we can recognise that someone has clicked on an advertisement, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who, for example, clicked on a Bing ad and were then directed to the conversion page. No personal information about the identity of the user is disclosed. If you do not wish to participate in the tracking procedure, you can also refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies.
The legal basis for the use of Microsoft Advertising is your consent in accordance with Art. 6 para. 1 lit. a DSGVO.
Further information on data protection and the cookies used by Microsoft Bing can be found on the Microsoft website:
https://privacy.microsoft.com/de-de/privacystatement
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: DoubleClick) is reloaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to DoubleClick.
You can prevent the collection and processing of your data by DoubleClick by refusing to give your consent when entering the website, by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
The legal basis for the use of Google Double Click is your consent in accordance with Art. 6 para. 1 lit. a DSGVO.
The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transmitted data, please see the DoubleClick privacy policy: https://policies.google.com/privacy
This website uses the "Google Maps" service from Google to display maps or map sections and thus enables you to conveniently use the map function on the website. The Google Maps Geocoding API is used to determine and display locations. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. In addition, the data mentioned in the section "Access data" will be transmitted to Google. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish to have your data associated with your Google profile, you must log out before activating the button.
The legal basis for the use of Google Maps is your consent in accordance with Art. 6 para. 1 lit. a DSGVO. We have no knowledge of the storage period at Google and no possibility to influence it.
Further information on the purpose and scope of processing by the plug-in provider can be found in Google's data protection declarations. There you will also find further information on your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy.
Further information on the terms of use of Google Maps can be found at: https://www.google.com/intl/de_de/help/terms_maps.html
Google Fonts (https://fonts.google.com/ ) are used to improve the visual presentation of various information on this website. The web fonts are transferred to the browser's cache when the page is called up so that they can be used for the display.
No cookies are stored on the visitor's computer when the page is called up. Data transmitted in connection with the page call are sent to resource-specific domains such as fonts.googleapis.com or fonts.gstatic.com. They are not associated with data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail.
You can prevent the collection as well as the processing of your data by this web service by refusing your consent to this when entering the website, by deactivating the execution in your browser or by installing a script blocker in your browser. If your browser does not support Google Fonts or you prevent access to the Google servers, the text will be displayed in the system's default font.
The legal basis for the use of this web service is your consent in accordance with Art. 6 Para. 1 lit. a DSGVO.
Information on the data protection conditions of Google Fonts is available at: https://developers.google.com/fonts/faq#Privacy.
General information on data protection is available in the Google Privacy Center at: https://policies.google.com/privacy
A web service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland is reloaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google.
You can prevent the collection and processing of your data by this web service by refusing to give your consent when entering the website, by deactivating the execution of script code in your browser or by installing a script blocker in your browser.
The legal basis for the use of this web service is your consent in accordance with Art. 6 para. 1 lit. a DSGVO.
The data is deleted as soon as the purpose of its collection has been fulfilled. For further information on the handling of the transmitted data, please refer to Google's privacy policy: https://policies.google.com/privacy
This website integrates a widget from Customer Alliance for the display of ratings. Provider is CA Customer Alliance GmbH, Ullsteinstraße 130, Turm B, 12109 Berlin, Germany, info@customer-alliance.com, +49 - 30 - 76289000
(https://www.customer-alliance.com/de/impressum/ ).
To use the functions of the Customer Alliance widget, it is necessary to store your IP address. This information is usually transmitted to a Customer Alliance server in Germany and stored there. The provider of this website has no influence on this data transmission.
The legal basis for the use of this web service is your consent in accordance with Art. 6 para. 1 lit. a DSGVO.
You can find more information on the handling of user data at Customer Alliance in the Customer Alliance privacy policy at:
https://www.customer-alliance.com/de/datenschutzbestimmungen/
We use the services of Sojern Inc. (HQ: 255 California Street, Suite 1000, San Francisco, CA 94111, USA - hereinafter referred to as "Sojern") to draw your attention to our services on other websites on the Internet. With the help of Sojern, our products and offers can be displayed to you, and we can also analyse how effective our individual advertising measures are. Our interest is to be able to show you advertising that is as personalised as possible and to make our website more attractive.
Sojern processes data in the context of travel, analyses your behaviour on relevant pages and plays you advertising tailored to your behaviour on the relevant pages. For this purpose, cookies are set and temporarily stored in your browser. These enable us to recognise your browser and to display advertising tailored to you.
We process your data because you have consented to this (Art. 6 para. 1 lit. a DSGVO) or we have a legitimate interest in processing the data (Art. 6 para. 1 lit. f DSGVO). Our legitimate interests lie in particular in the attractive design of our website and in showing you advertising that is of interest to you.
You can deactivate or restrict the transmission of cookies by changing your browser settings. Cookies that have already been stored can be deleted at any time. This can also be done automatically. You can also prevent the use of cookies by opening the browser you are using in "private mode". However, if cookies are deactivated for our website, it may not be possible to display all content in full.
We store your data as long as we need it for the respective purpose or you have not objected to the storage of your data or revoked your consent.
Sojern also processes data outside the European Union. However, Sojern has subjected itself to the EU-US Privacy Shield and has thus committed itself to compliance with European data protection standards (you can view the certification at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TUrxAAG&status=Active).
We have no knowledge of the storage period of the data at Sojern and no possibility to influence it. Further information on data protection at Sojern can be found here: https://www.sojern.com/privacy/product-privacy-policy/
Data processing through social networks
We maintain publicly accessible profiles on social networks. The individual social networks used by us can be found below.
Social networks such as Facebook, Twitter etc. can generally comprehensively analyse your user behaviour when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous data protection-relevant processing operations are triggered. In detail:
If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.
Please also note that we are not able to track all processing procedures on the social media portals. Depending on the provider, further processing procedures may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.
Legal basis
Our social media presences are intended to ensure the most comprehensive possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal grounds, which are to be stated by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a DSGVO).
Person responsible and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).
Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the corporate policy of the respective provider.
The data collected directly by us via the social media presence is deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter referred to as "Facebook"). According to Facebook, the data collected is also transferred to the USA and other third countries.
We have entered into a joint processing agreement (Controller Addendum) with Facebook.
This agreement specifies the data processing operations for which we or Facebook are responsible when you visit our Facebook page. You can view this agreement at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
You can adjust your advertising settings yourself in your user account. To do so, click on the following link and log in:
https://www.facebook.com/settings?tab=ads
For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/ .
We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy: https://help.instagram.com/519522125107875 .
The responsible party within the meaning of the EU General Data Protection Regulation (DSGVO), other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Clipper Boardinghouse GmbH & Co. KG
Große Elbstrasse 47
22767 Hamburg
Telephone: +49 40 3766 0
Website: www.clipper-boardinghouses.de
E-mail: info(at)clipper-boardinghouses.de
Managing Directors: Nathalie Büll-Testorp, Christopher Douglas
SHIELD GmbH
Martin Vogel
Ohlrattweg 5
25497 Prisdorf
Phone: +49 4101 80 50 600
E-mail: info(at)shield-datenschutz.de
Hamburg, February 2022
We reserve the right to change our privacy practices and this Privacy Policy to conform to changes in relevant laws or regulations or to better meet your needs. Any changes to our privacy practices will be posted here. Please note the current version date of the privacy policy.
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